Privacy Policy

1. Controller

VectorCAD is developed and sold by an independent software developer based in Romania (“VectorCAD”, “we”, “us”). Contact: support@vectorcadmep.com. We are the controller for the personal data described here (Regulation (EU) 2016/679, “GDPR”).

2. What we process and why

• Purchase data — name, email, billing address, optional company name and VAT ID, purchased plan, payment status and invoices. Purpose: to sell and deliver licenses, run subscriptions, issue invoices and keep accounting records. Legal basis: contract (Art. 6(1)(b) GDPR) and legal obligation (Art. 6(1)(c)).

• License data — license key, plan, status, activation dates and a one-way hash of each activated computer's Windows machine identifier. Purpose: activation, seat limits and preventing license misuse. Legal basis: contract and our legitimate interest in protecting the software (Art. 6(1)(f)).

• Support emails — what you write to us and your email address. Purpose: answering you. Legal basis: contract or legitimate interest.

• Server logs — IP address, time and requested page, kept by our hosting provider for a short period for security and operation. Legal basis: legitimate interest.

We do not sell personal data, do not use advertising or analytics trackers, and the website sets no cookies of its own.

3. The VectorCAD application

VectorCAD works offline. It contacts our license server only to activate, re-check (about every 3 days when online) or deactivate a license, sending the license key and the computer's machine identifier, which the server stores only as a hash. The application sends no telemetry, and your drawings never leave your computer.

4. Service providers

• Stripe Payments Europe Ltd. and Stripe, Inc. — payments, invoices, fraud prevention and the customer record that holds license data. Stripe's checkout page uses its own cookies for security and fraud prevention (stripe.com/privacy).

• Vercel Inc. — website, license server and download hosting.

• Cloudflare, Inc. — domain name service and forwarding of emails sent to support@vectorcadmep.com.

Some providers process data in the United States. Transfers are covered by the EU–US Data Privacy Framework and/or the European Commission's standard contractual clauses.

5. How long we keep data

Invoices and accounting records: as long as tax law requires (in Romania generally 10 years). License data: while the license exists and up to 3 years afterwards for support and misuse prevention. Support emails: up to 3 years. Server logs: as set by the hosting provider, typically days to weeks.

6. Your rights

You can ask for access to, correction, deletion or restriction of your data, data portability, and object to processing based on legitimate interest, by writing to support@vectorcadmep.com. Data we must keep by law (for example invoices) cannot be deleted before the legal period ends. You can also complain to the Romanian data protection authority (ANSPDCP, dataprotection.ro) or the authority in your country.

7. Changes

We will update this page when our processing changes. The date at the top shows the current version.